The second-hand marketplace Members Express Frustration About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
The platform stated the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
